Support intake
What to include
- App name: NeonRoutine or Kalvenda
- Platform: Android, iOS, web, or desktop
- App version, if available
- A short description of the issue
- Steps that reproduce the problem
- Relevant screenshots or error messages
Support
Contact and issue reporting
Use this page for app issues, account questions, data requests, accessibility feedback, safety reports, and questions about the documents hosted on this site.
Email supportPrivacy
Account and data requests
Include the app name, the account email or sign-in provider, and the request type. Do not send passwords or authentication codes.
Accessibility
Accessibility feedback
Helpful reports include the screen name, assistive technology used, expected behavior, and what prevented the interaction.
Safety
Safety reports
For Kalvenda safety reports, include the group or event context, the type of content involved, and why it should be reviewed.